Privacy policy,in plain language

When you send a booking request through the form on this site, we receive only the fields you fill in:

The booking form on this website asks for no payment information of any kind. There is no card field, no UPI field and no bank detail field, and no payment is taken online. Fares are settled directly with our team or the driver once the trip is agreed or completed.

We also do not ask for identity documents, dates of birth or any other information that is not needed to run your ride.

Your details are used to run the trip you asked for, and for nothing else:

Our booking team sees what you send. The driver assigned to your trip is given your name, your number and your pickup and drop points, because the ride cannot happen without them. Nobody else is given your details as a matter of course.

We do not sell, rent or trade your information, and we do not pass it to advertisers, data brokers or marketing lists.

We will disclose information when the law requires it, for example to the police or a court acting under proper authority, or where it is needed to establish or defend a legal claim.

A form submission is sent straight to our booking desk as an email or an internal notification. The website itself does not keep a customer database, and your booking details are not published anywhere on it.

Your device's IP address is used briefly, in memory only, to limit how many requests can be sent from one place in a minute. This is an anti-spam measure. It is not stored, not logged against your booking and not used to identify you.

This website sets no cookies. It runs no analytics, no advertising pixels and no third-party tracking scripts, and it stores nothing in your browser between visits. You are not profiled, retargeted or followed across other sites as a result of visiting us.

Fonts and images are served from this website itself rather than from an outside provider, so simply reading a page does not hand your visit to a third party.

If you enter your email in the newsletter box in the footer, we use it only to send occasional route guides, airport tips and offers from Yatra Travels. Your email address is not used for anything else and is not shared.

To stop receiving these, reply to any message or email yatratravelsnoida@gmail.com and we will remove you.

Booking records are kept while they are useful to you and to us, for example so we can look up a past trip, deal with a billing question or repeat a booking you liked. When a record no longer serves either purpose, it is deleted.

If you would rather we did not keep your record at all once a trip is done, tell us and we will remove it.

Write to us at any time and we will act on the following:

This site is served over an encrypted HTTPS connection, so what you type into the booking form is protected in transit. Access to booking messages is limited to the people who run the bookings.

No system is perfect, and we will not pretend otherwise. If something goes wrong in a way that affects you, we will tell you rather than stay quiet about it.

Our service is booked by adults. We do not knowingly collect information from children. Children travel with us often, of course, as passengers on a booking made by a parent or guardian.

If how we handle your information changes, this page is updated and the date at the top changes with it. There is no hidden archive: what you read here is what applies now.